Help! Hosting company won't return calls or emails requesting domain transfer!?
A typical query:
I have a website with wowbb.com, a forum software with optional hosting and they won’t return my calls or emails (par for the course, these guys are HORRRIBLE!), but in order to transfer my domain, I need an authorization code from them.
Does anyone know what I can do? I’m at my wits end.
Also, given how much time I’ve wasted with these jokers, can someone please tell me what org my complaints would be best served with? Just trying to deal with them has thrown me over the edge.
Side-note: They closed their support forums last week, filled with complaints cause no one could reach anyone. They even have other "franchise sites", wowultra and classicwow…all claiming to be entirely separate, but I suspect otherwise. Alot of the moderators at wowbb are the mods at wowultra -brand new release. And those same mods are all over forum hosting boards like adminfusion.com and theadminzone.com pretending to be "customers" who LOVE wowultra and all its features. I don’t get it.
That’s what I’m trying to do….switch hosting company’s, but wowbb won’t communicate, and I’m trying to find out if anyone has some helpful tips for this situation to help transfer my domain. Or if there’s some authority out there that can help extract the authorization code from them…or if there’s anything else I can do?
They did it!! They actually sent me the code! I am totally surprised! Seriously, 6 months of request after request for one simple thing, upload my database, and those guys never got it done, and worse, they pacified me with questions I had already answered. STRESSSSSFUL! Thanks for the offers guys, but I already had an account somewhere else, was just trying to transfer it. Appreciate the answers!
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About six years ago I had a design client who had a similar problem. It took me about six hours of wrangling to finally get the domain transferred. (That was 6 hours over a two week period)
Send me an eMail and I will help you.
wowbb is not a reliable webhosting, since its not picking up your call nor email, you should better switch over your webhost….i am using bluehost webhosting, since its fast and reliable and also have live chat option on the front page of their website
http://www.bluehost.com/track/bluehostwebhosting/